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Drivers for Change – Resolve Conflict

Equity Framework > Drivers for Change > Conflict Resolution

Conflict resolution, or transformation, refers to finding a solution in situations of tension or conflict. It focuses on improving communication, addressing misconceptions, building relationships, and finding common ground among individuals and groups. Conflict is part of change and its resolution is an opportunity to strengthen the capacity of a group or organization. It does not always represent issues between individuals, but is related to larger systems, imbalances of power, and access to resources between groups.

Adapted from:

  1. Racial Equity Tools Conflict Transformation. Retrieved from: https://www.racialequitytools.org/act/strategies/conflict-transformation

Further Reading / Additional resources

Conflict in Nonprofits is Hard, and We Need to Get Better at It
https://coco-net.org/conflict-management-continuum/

Sample Tools

Community Toolbox: Chapter 20 – Section 6 – Training for Conflict Resolution provides information and questions for individual conflict resolution strategies.
https://ctb.ku.edu/en/table-of-contents/implement/provide-information-enhance-skills/conflict-resolution/main

Conflict Resolution Statement from the Anti-Oppression Network –
https://theantioppressionnetwork.com/resources/conflictresolution/

What is your conflict really about? The “Conflict Iceberg” Tool. COCo (the Centre for Community Organizations):
https://coco-net.org/conflict-about-the-iceberg/

Tools for conflict prevention and resolution in community groups. COCo (the Centre for Community Organizations)
https://coco-net.org/tools-for-conflict-prevention-and-resolution-in-community-groups/

Active Listening and Conflict Resolution Basics. COCo (the Centre for Community Organizations)
https://coco-net.org/active-listening-and-conflict-resolution-basics-coco/